Free Customer Journey Map (CJM) Download Page

Download your Customer Journey Map Excel Template Here

Thanks for signing up! Click this link to download your free customer-journey-map-maker

How to Download and Open the Customer Journey Map template

  1. Click the above link to download
  2. Open the Excel file
  3. Click to enable editing
  4. Follow the instructions in the spreadsheet – or watch the instructional video below.

No password required!

There are formulas and calculations scattered across the spreadsheet, so the key cells have been protected to ensure that the template runs without errors.

Follow the instructions and enter your data as indicated – the template will work fine and NO password is required.

Just make sure you progress through all tabs in the template – including “fine-tune” map.

How-to-use the CJM (video)